Conflict Management in the Workplace Case Study:
Conflict management in the workplace is the activity aimed at the resolution of the conflicts which occur between employees or employees and their boss. Naturally, conflicts cause harm to the process of production, because they consume much time and efforts which could be spent on work.
Moreover, the majority of conflicts in the workplace reduce productiveness, because the quarrelling sides fulfill their duties in the insufficient way and very often the quality of work reduces on purpose.
The manager who wants to restore the healthy working atmosphere is supposed to possess a range of communicative skill and knowledge about the human psychology and behaviour. The manager is supposed to be aware about the cause and effect of the definite types of conflicts and his solutions and decision should be based on the intensive conflict resolution when both sides understand their mistakes and start cooperating further. Continue reading