Six Sigma Case Study:
Six Sigma is the concept of management, which was worked out by the Motorola Company in 1980-ies and became well-known due to Jack Welch who made this strategy the principle one in General Electric. The meaning of the strategy is the improvement of the processes of production on all levels and the reduction of defects to the minimum. The concept uses the methods of quality management, statistic methods, requires the creation of the special groups which are responsible for the improvement of the quality of work and improvement of the processes of production. The name of the concept comes from the statistic term ‘standard deviation’ which is signed with the Greek letter sigma. The concept of Six Sigma describes the sigma-rate of deviation or the percent of the production made without any defects. Continue reading